Orders are processed between 2-3 business days. Olympia will contact you if an item is out of stock or if additional information is required for payment verification. Once your order has shipped you will receive a confirmation email with your tracking link. Please allow up to 24 hours for your tracking number to show updates. Olympia is not responsible for lost or stolen packages that are confirmed delivered by tracking. If you wish to expedite your shipping method or have questions regarding your order please contact Olympia at firstname.lastname@example.org
FREE for orders over $200 - ships via USPS 2 to 5 Day Shipping to the Continental US, Hawaii and Alaska
FLAT RATE $10 - ships via USPS 2 to 5 Day Shipping for orders under $200
$45* - Your order will be shipped via USPS or DHL, depending on location
*We will contact you if higher shipping rates are required.
IMPORTANT: By replacing an international order, the customer agrees to pay all the custom duties and taxes. Customs may take extra time, so please allow for this when trying to estimate a delivery date.
Olympia is not responsible for these additional costs or delivery delays due to customs clearance.
OLYMPIA accepts exchanges on unworn and unused merchandise with all original labels attached and in sellable condition. All sale items and international orders are FINAL SALE.
REQUEST AN EXCHANGE
Email email@example.com with your request. Mail your items in once you are provided with an exchange approval number. The item(s) for exchange must be received within 21 days of receipt of goods. If we receive an exchange beyond this time frame, in unsellable condition, or without a valid exchange number the package will be returned to sender, at customer expense.
Original shipping fees are non-refundable. Buyer is responsible for all exchange shipping costs. Exchanges are subject to a restocking fee. We strongly recommend that you obtain delivery confirmation or some other appropriate method of tracking your exchange. We are not responsible for lost or misdirected packages.
Once your exchange is received and deemed acceptable Olympia will issue a store credit code for the value of the item(s), valid for 6 months after date of issue.